MHA Management 4

Question 1

A healthcare manager wants to use the Lewin Change Model to guide a departmental restructuring. Which is the correct sequence of phases?

Accepted Answer

Unfreeze, Change, Refreeze

Answer

Lewin's Change Model consists of Unfreeze (preparing for change), Change (implementing new behaviors), and Refreeze (stabilizing the new state).

Question 2

Which management theory views workers primarily as rational economic beings motivated mainly by financial rewards?

Accepted Answer

Scientific Management by Frederick Taylor

Answer

Taylor's Scientific Management emphasized efficiency through standardized tasks and monetary incentives as the primary motivator for workers.

Question 3

A hospital administrator is evaluating a capital investment in a new MRI machine. Which financial metric measures the time required to recover the initial investment from net cash inflows?

Accepted Answer

Payback period

Answer

The payback period calculates how many years it takes for a project's cumulative cash inflows to equal the initial investment cost.

Question 4

A healthcare system is experiencing high nurse manager turnover. Which retention strategy addresses the intrinsic motivation of nurse managers most directly?

Accepted Answer

Providing leadership development programs and career advancement pathways

Answer

Intrinsic motivation is driven by growth, autonomy, and purpose; leadership development programs address these factors directly.

Question 5

Under the Affordable Care Act, which provision most directly affects hospital management of readmissions?

Accepted Answer

The Hospital Readmissions Reduction Program (HRRP) penalizing excess readmissions

Answer

The HRRP reduces Medicare payments to hospitals with excess readmissions for specified conditions, creating a financial incentive to improve care transitions.

MHA - Master of Healthcare Administration Practice Test

MHA - Master of Healthcare Administration Practice Test

MHA Management 4