MHA Healthcare Operations and Supply Chain

Question 1

Which process improvement methodology uses Define, Measure, Analyze, Improve, and Control phases?

Accepted Answer

Six Sigma DMAIC

Answer

Six Sigma's DMAIC framework provides a structured, data-driven methodology for improving existing processes by identifying and eliminating defects.

Question 2

In healthcare supply chain, what is a 'group purchasing organization' (GPO)?

Accepted Answer

An entity that leverages the collective purchasing power of member hospitals to negotiate discounts with vendors

Answer

GPOs aggregate the purchasing volume of many hospitals to negotiate lower prices and better contract terms with medical suppliers and vendors.

Question 3

What does 'inventory turnover' measure in a hospital supply chain?

Accepted Answer

How many times inventory is used and replaced over a period

Answer

Inventory turnover measures how frequently a hospital's supply inventory is consumed and replenished, with higher turnover indicating more efficient inventory management.

Question 4

Which scheduling methodology aims to match staff levels to patient demand, reducing both overand under-staffing?

Accepted Answer

Flexible (acuity-based) staffing

Answer

Acuity-based or flexible staffing adjusts nurse and staff assignments based on real-time patient census and complexity rather than fixed predetermined ratios.

Question 5

What is the primary goal of implementing a 'lean' methodology in hospital operations?

Accepted Answer

Eliminating waste and non-value-added activities to improve efficiency and patient flow

Answer

Lean healthcare focuses on identifying and eliminating the eight types of waste (e.g., waiting, overproduction, defects) to streamline patient care delivery.

MHA - Master of Healthcare Administration Practice Test

MHA - Master of Healthcare Administration Practice Test

MHA Healthcare Operations and Supply Chain