Mettl Emotional Intelligence 2

Question 1

A colleague receives critical feedback in a team meeting and immediately becomes defensive. Which EI skill is this person most lacking?

Accepted Answer

Emotional regulation

Answer

Emotional regulation is the ability to manage one's emotional reactions, especially in challenging situations like receiving criticism.

Question 2

Which of the following best describes 'emotional contagion' in the workplace?

Accepted Answer

The spread of emotions from one person to others in a group

Answer

Emotional contagion refers to the phenomenon where one person's emotions and expressions are mirrored and absorbed by others nearby.

Question 3

In Goleman's EI framework, 'motivation' refers primarily to:

Accepted Answer

An intrinsic drive to achieve goals beyond external expectations

Answer

In Goleman's model, motivation is an internal drive to pursue goals for their own sake, not for external rewards.

Question 4

You notice a team member seems withdrawn after a project setback. The highest-EI response is to:

Accepted Answer

Check in privately and acknowledge how they might be feeling

Answer

Privately checking in and acknowledging feelings demonstrates both empathy and social awareness without embarrassing the individual.

Question 5

Which statement best illustrates low self-awareness in a professional setting?

Accepted Answer

Believing your communication style is universally well-received without checking

Answer

Assuming your style is universally effective without seeking feedback reflects a blind spot—a hallmark of low self-awareness.

Mettl Practice Test