Lean Six Sigma Yellow Belt Certification The Define Phase 3

Question 1

Which statement best explains why baselining current process performance is important in the Define phase?

Accepted Answer

It provides a reference point to measure improvement after changes are implemented

Answer

A baseline establishes where the process stands today so the team can objectively measure the impact of improvements later.

Question 2

In a VOC exercise, a customer says 'I never want to wait more than two days for delivery.' This is best categorized as:

Accepted Answer

A stated need

Answer

A stated need is one the customer explicitly articulates, making delivery speed a clear, directly expressed expectation.

Question 3

What is the primary risk of defining a project scope that is too broad?

Accepted Answer

The team may lose focus and the project may never reach completion

Answer

An overly broad scope spreads resources thin, making it difficult to achieve measurable results within a reasonable timeframe.

Question 4

Who typically serves as the project sponsor in a Lean Six Sigma Define phase?

Accepted Answer

A senior leader who champions the project and provides resources

Answer

The project sponsor (Champion) is a senior leader who removes organizational barriers, secures resources, and keeps the project aligned with business goals.

Question 5

Which of the following is NOT typically included in a Project Charter?

Accepted Answer

Root cause analysis results

Answer

Root cause analysis is conducted in the Analyze phase, not during Define — the charter focuses on defining the problem, not solving it.

Lean Six Sigma Yellow Belt Certification Practice Test

Lean Six Sigma Yellow Belt Certification Practice Test

Lean Six Sigma Yellow Belt Certification The Define Phase 3