Lean Six Sigma Yellow Belt Certification Define Phase Deliverables 3

Question 1

Which element of the project charter describes the financial or strategic reason for undertaking the project?

Accepted Answer

Business case

Answer

The business case explains why the project is worth pursuing in terms of financial impact or strategic alignment.

Question 2

Voice of the Customer (VOC) data collected in the Define phase is most directly used to:

Accepted Answer

Identify Critical-to-Quality (CTQ) characteristics

Answer

VOC data is translated into CTQs, which define measurable quality requirements from the customer's perspective.

Question 3

A project goal statement in the Define phase should be:

Accepted Answer

SMART: Specific, Measurable, Achievable, Relevant, and Time-bound

Answer

SMART goal statements ensure the project has a clear, quantifiable target with a defined timeline.

Question 4

In a SIPOC diagram, 'Inputs' refer to:

Accepted Answer

Materials, information, or resources that enter the process

Answer

Inputs are the materials, data, or resources supplied by suppliers that are transformed by the process.

Question 5

Which tool used in the Define phase visually shows the team's project schedule and key milestones?

Accepted Answer

Gantt chart

Answer

A Gantt chart displays project tasks against a timeline, helping the team track milestones and deadlines.

Lean Six Sigma Yellow Belt Certification Practice Test