Lean Six Sigma Green Belt Certification DMAIC: Define Phase Concepts 4

Question 1

Which of the following BEST describes 'scope creep' in a Six Sigma project?

Accepted Answer

The unauthorized expansion of project boundaries beyond what was chartered

Answer

Scope creep occurs when the project boundaries expand beyond the original charter without formal approval, often causing delays and resource overruns.

Question 2

What is a 'tollgate review' in the DMAIC methodology?

Accepted Answer

A structured checkpoint where leadership reviews and approves progress before the team moves to the next phase

Answer

Tollgate reviews are formal checkpoints between DMAIC phases where the sponsor and leadership verify that phase deliverables are complete before authorizing the next phase.

Question 3

A team translates VOC data into specific, measurable product or service requirements. This translation process results in which output?

Accepted Answer

CTQ (Critical to Quality) characteristics

Answer

The VOC translation process converts customer language and needs into specific, measurable CTQ characteristics that can be tracked and improved.

Question 4

In the Define phase, the team identifies the process start and end points. These boundaries are known as what?

Accepted Answer

Project scope boundaries (start and stop)

Answer

Defining the process start and stop points establishes the project scope, clarifying which steps are included in the improvement effort.

Question 5

Which statement about a SMART goal statement in a project charter is CORRECT?

Accepted Answer

It must be Specific, Measurable, Achievable, Relevant, and Time-bound

Answer

A SMART goal statement ensures the project has a clear, quantifiable target with a defined timeline, making success objectively measurable.

Lean Six Sigma Green Belt Certification Practice Test

Lean Six Sigma Green Belt Certification Practice Test

Lean Six Sigma Green Belt Certification DMAIC: Define Phase Concepts 4