Lean Six Sigma Green Belt Certification DMAIC: Define Phase Concepts 2

Question 1

Which document formally authorizes a Six Sigma project and assigns the Green Belt to lead it?

Accepted Answer

Project charter

Answer

The project charter is the formal document that authorizes the project, defines its scope, and assigns team roles including the Green Belt leader.

Question 2

In the Define phase, what does the acronym CTQ stand for?

Accepted Answer

Critical to Quality

Answer

CTQ stands for Critical to Quality, representing the measurable characteristics most important to the customer's satisfaction.

Question 3

A Green Belt project charter includes a business case. What is the PRIMARY purpose of the business case?

Accepted Answer

To justify why the project is worth the organization's investment

Answer

The business case explains the financial and strategic reasons why the organization should invest resources in the project.

Question 4

Which stakeholder group is considered the MOST important source for defining CTQs?

Accepted Answer

External customers

Answer

External customers are the primary source for CTQs because Six Sigma is fundamentally about delivering value that meets or exceeds customer needs.

Question 5

What is the purpose of defining project boundaries in the project charter's scope section?

Accepted Answer

To prevent scope creep and keep the team focused

Answer

Defining scope boundaries prevents scope creep by clearly stating what is and is not included in the project.

Lean Six Sigma Green Belt Certification Practice Test