What distinguishes a business case from a problem statement in a Six Sigma project charter?
-
A
They are interchangeable sections that describe the same information in different formats
-
B
The business case justifies the financial and strategic value of the project; the problem statement describes what is wrong and its impact
-
C
The business case defines the project scope; the problem statement defines the improvement goal
-
D
The business case identifies the root cause; the problem statement quantifies the defect rate