Lean Six Sigma Black Belt Certification Define Phase: Project Charter 3

Question 1

Which of the following is an example of a well-written project charter problem statement?

Accepted Answer

Order processing errors average 12% over the last quarter, resulting in $2M in rework costs annually.

Answer

A good problem statement quantifies the problem and its impact without stating a cause or predetermined solution.

Question 2

In a project charter, the 'project scope' section is best described by which analogy?

Accepted Answer

A fence defining what is inside and outside the project

Answer

Scope defines the boundaries of the project — what processes, products, and timeframes are included and excluded.

Question 3

A Lean Six Sigma Black Belt should update the project charter when:

Accepted Answer

Significant changes occur to scope, timeline, or objectives

Answer

The charter is a living document that should be updated when material changes affect scope, goals, or timeline to keep it aligned with current reality.

Question 4

Which tool is most commonly used in the Define phase alongside the project charter to map the high-level process being improved?

Accepted Answer

SIPOC diagram

Answer

The SIPOC diagram provides a high-level view of the process (Suppliers, Inputs, Process, Outputs, Customers) and supports charter development.

Question 5

A project charter milestone plan differs from a detailed project plan in that it:

Accepted Answer

Shows only major deliverables and phase-gate dates at a high level

Answer

A milestone plan in the charter identifies key phase-gate dates and major deliverables, while detailed task-level planning occurs separately.

Lean Six Sigma Black Belt Certification Practice Test

Lean Six Sigma Black Belt Certification Practice Test

Lean Six Sigma Black Belt Certification Define Phase: Project Charter 3