A Six Sigma team is investigating the cycle time of a claims process.
They believe a new software update has reduced the average time.
The null hypothesis (H₀) states that the mean cycle time is unchanged, while the alternative hypothesis (Hₐ) states it has decreased.
After analysis, they calculate a p-value of 0.04.
Using a standard alpha (α) level of 0.05, what is the correct conclusion?