JIBC Conflict Resolution and Mediation 5

Question 1

Which ethical obligation requires a mediator to disclose any prior relationships with the parties?

Accepted Answer

Impartiality

Answer

Impartiality obligates mediators to disclose any relationships or conflicts of interest that could compromise their neutrality.

Question 2

A 'caucus' in mediation is best described as:

Accepted Answer

A private meeting between the mediator and one party

Answer

A caucus is a confidential private meeting between the mediator and one party, used to explore sensitive issues or reduce tension.

Question 3

Which approach to conflict resolution focuses on enforcing legal rights through a binding decision by a third party?

Accepted Answer

Arbitration

Answer

Arbitration involves a neutral third party who hears evidence and renders a binding decision, similar to a private court proceeding.

Question 4

In JIBC's conflict resolution framework, 'de-escalation' techniques primarily aim to:

Accepted Answer

Reduce emotional intensity to enable rational dialogue

Answer

De-escalation techniques reduce emotional tension so that parties can engage in productive, rational problem-solving.

Question 5

What is the primary goal of 'reframing' a statement during conflict resolution?

Accepted Answer

Restating a message in a more constructive or neutral way

Answer

Reframing transforms a negative or positional statement into a neutral or interest-based one to open space for dialogue.

JIBC - Justice Institute of British Columbia Practice Test