ISO AUDITOR Supplier & External Provider Auditing 2

Question 1

Which factor should PRIMARILY determine whether to conduct an on-site supplier audit versus a questionnaire-based evaluation?

Accepted Answer

The risk level and criticality of the supplier's output to the organization's products and services

Answer

Higher-risk and critical suppliers warrant on-site audits, while lower-risk suppliers may be adequately assessed through questionnaires, reflecting ISO 9001's risk-based approach.

Question 2

What does 'outsourcing' mean in the context of ISO 9001:2015 clause 8.4?

Accepted Answer

Having an external provider perform a function or process that is within the scope of the organization's QMS

Answer

In ISO 9001:2015, outsourcing means an external provider performs a process that the organization is responsible for, and the organization retains accountability for its conformance.

Question 3

When a nonconformity is identified during a supplier audit, what should the auditor do FIRST?

Accepted Answer

Document the finding with objective evidence and report it to the supplier

Answer

Audit protocol requires findings to be documented with objective evidence and communicated to the auditee; further actions such as disqualification follow based on severity and supplier response.

Question 4

Which metrics are MOST commonly used to monitor ongoing external provider performance?

Accepted Answer

On-time delivery rate and defect rate (PPM — parts per million)

Answer

On-time delivery rate and defect rate (PPM) directly reflect supplier reliability and quality, making them the standard KPIs for supplier performance monitoring.

Question 5

What documented information must an organization retain as evidence of external provider evaluations per ISO 9001:2015?

Accepted Answer

Results of evaluations, monitoring of performance, and re-evaluations of external providers

Answer

ISO 9001:2015 clause 8.4.1 explicitly requires retaining documented information of evaluation results, ongoing monitoring data, and re-evaluation outcomes for external providers.

(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test

(ISO AUDITOR) ISO 9001 Certified Auditor Practice Test

ISO AUDITOR Supplier & External Provider Auditing 2