INACE Patient Communication Skills 3

Question 1

A patient who speaks limited English needs to understand care instructions. The best action is to:

Accepted Answer

Use gestures, simple words, and request a professional interpreter

Answer

A professional interpreter ensures accurate communication while protecting patient privacy and safety.

Question 2

When communicating with a confused patient, the nurse aide should:

Accepted Answer

Speak in short, simple sentences and use a calm tone

Answer

Short, simple sentences and a calm tone reduce anxiety and improve comprehension for confused patients.

Question 3

A patient refuses to answer your questions. The appropriate response is to:

Accepted Answer

Respect their silence and report it to the nurse

Answer

Respecting the patient's right to silence and reporting the behavior ensures continuity of care without violating their rights.

Question 4

Which action helps communicate caring when a patient has difficulty speaking after a stroke?

Accepted Answer

Giving them time to speak and listening patiently

Answer

Allowing adequate time shows respect and helps the patient communicate at their own pace without frustration.

Question 5

A patient's family member asks you about the patient's diagnosis. You should:

Accepted Answer

Redirect them to speak with the nurse or care team

Answer

Sharing medical information with family is outside the scope of a nurse aide's role; this must be handled by the nurse.

(INACE) Illinois Nurse Assistant Competency Exam Practice Test