INACE Communication and Documentation 2

Question 1

A resident becomes upset and starts crying during morning care. What is the BEST way for the nurse aide to respond?

Accepted Answer

Acknowledge the resident's feelings and ask what is wrong

Answer

Acknowledging feelings validates the resident's emotions and opens communication to identify the cause of distress.

Question 2

When documenting care, the nurse aide should record information:

Accepted Answer

As soon as possible after care is given

Answer

Documenting immediately after care ensures accuracy and prevents omissions or errors from memory lapses.

Question 3

A resident who speaks limited English is having trouble understanding care instructions. The nurse aide should FIRST:

Accepted Answer

Use gestures, pictures, or an interpreter to aid communication

Answer

Using visual aids or a qualified interpreter helps bridge language barriers while respecting the resident's dignity.

Question 4

Which of the following is an example of subjective data that the nurse aide should report?

Accepted Answer

The resident states she has a headache

Answer

Subjective data is information reported by the resident that cannot be directly measured, such as pain or discomfort.

Question 5

Which behavior demonstrates therapeutic communication with a resident?

Accepted Answer

Maintaining eye contact and nodding while listening

Answer

Maintaining eye contact and active listening signals respect and encourages the resident to communicate openly.

(INACE) Illinois Nurse Assistant Competency Exam Practice Test