IHSS Recipient Rights and Communication 2

Question 1

An IHSS recipient tells their provider they do not want family members informed about their care decisions. What must the provider do?

Accepted Answer

Respect the recipient's confidentiality and withhold information from family

Answer

Recipients have the right to confidentiality, and providers must respect their wishes about who receives information about their care.

Question 2

A recipient who is deaf communicates using American Sign Language. As their IHSS provider, you do not know ASL. What is the best course of action?

Accepted Answer

Arrange for an interpreter or use assistive communication tools

Answer

Providers must support effective communication for recipients with disabilities, including arranging for appropriate interpreters or assistive tools.

Question 3

Which of the following is an example of a recipient exercising their right to self-determination?

Accepted Answer

The recipient decides to decline a recommended service

Answer

Self-determination means recipients make their own choices about services, including the right to decline recommended services.

Question 4

A recipient asks you to keep their medical diagnosis private from your supervisor. What should you do?

Accepted Answer

Honor the request since diagnosis is protected health information

Answer

Medical diagnoses are protected health information under HIPAA and California law, and providers must keep such information confidential.

Question 5

If a recipient disagrees with a change to their IHSS hours, what is their primary right?

Accepted Answer

They have the right to a fair hearing to appeal the decision

Answer

IHSS recipients have the right to request a state fair hearing to appeal decisions about their authorized services.

(IHSS) In-Home Supportive Services certified provider Practice Test