IHSS - In-Home Supportive Services certified provider Workweek Limits and Violations Questions and Answers

Question 1

An IHSS provider cares for two recipients.
In a single workweek, they work 35 hours for Recipient A and 35 hours for Recipient B.
Which of the following statements is true regarding their total work hours for that week?

Accepted Answer

The provider has exceeded the maximum weekly limit and will receive a violation.

Answer

The provider is under the weekly limit and will be paid for all 70 hours at their regular rate.

Answer

The provider can work up to 75 hours per week without penalty if split between two recipients.

Answer

The provider must receive an exemption to work more than 60 hours per week for multiple recipients.

Question 2

A provider receives a third workweek limit violation within a 12-month period. What is the standard consequence for this violation?

Accepted Answer

A three-month suspension from being an IHSS provider.

Answer

A final written warning and mandatory retraining.

Answer

A one-year termination from being an IHSS provider.

Answer

A permanent ban from working as an IHSS provider.

Question 3

Which of the following situations would result in a provider receiving a workweek violation, assuming no prior county approval was obtained?

Accepted Answer

Claiming 8 hours of travel time in one workweek between two different recipients.

Answer

Working 45 hours for one recipient who is authorized for 50 hours per week.

Answer

Working 60 total hours in one week, split between three different recipients.

Answer

Taking approved paid sick leave for a full day, which reduces the workweek to 32 hours.

Question 4

A provider works for a single recipient whose Notice of Action authorizes 120 hours per month. The recipient asks the provider to work 35 hours in the first week of the month to help with a special project. What must the provider and recipient do to remain in compliance?

Accepted Answer

The provider must ensure they work fewer hours in the following weeks so the total for the month does not exceed 120.

Answer

The provider can work the 35 hours without issue, as it is under the 40-hour overtime threshold.

Answer

The provider and recipient must get pre-approval from the county for any week exceeding 30 hours.

Answer

The provider must submit a special timesheet for any week they work more than their average weekly hours.

Question 5

Under what circumstance can an IHSS provider legally work more than the standard 66-hour per week limit for multiple recipients?

Accepted Answer

If the provider is granted a specific exemption, such as for 'Extraordinary Circumstances'.

Answer

If all recipients sign a waiver agreeing to the extra hours.

Answer

If the provider agrees to be paid their regular hourly rate for all hours over 66.

Answer

During a state of emergency, all workweek limits are automatically suspended.

Question 6

The official IHSS workweek is defined as which of the following periods?

Accepted Answer

Sunday at 12:00 a.m. through Saturday at 11:59 p.m.

Answer

Monday at 12:00 a.m. through Sunday at 11:59 p.m.

Answer

The 7-day period starting on the first day the provider works each week.

Answer

A flexible 168-hour period agreed upon by the provider and recipient.