IHSS - In-Home Supportive Services certified provider Provider Enrollment Requirements Questions and Answers 1 — Questions and Answers
Question 1: Which of the following is a mandatory step for all prospective In-Home Supportive Services (IHSS) providers as part of the enrollment process?
- Completing a college-level course in caregiving.
- Passing a physical fitness examination.
- Submitting fingerprints for a Department of Justice background check. (Correct answer)
- Providing three letters of reference from previous employers.
Correct answer: Submitting fingerprints for a Department of Justice background check.
State law requires all IHSS providers to undergo a criminal background investigation (CBI) administered by the California Department of Justice (DOJ), which involves submitting fingerprints via Live Scan as a mandatory part of the enrollment process.
Question 2: A potential IHSS provider, was convicted of felony fraud against a public social services program 8 years ago. Based on IHSS provider enrollment requirements, what is their eligibility status?
- Eligible without any conditions.
- Ineligible to become a provider. (Correct answer)
- Eligible only if the recipient signs a special waiver.
- Eligible after a one-year probationary period.
Correct answer: Ineligible to become a provider.
A conviction for fraud against a government health care or supportive services program within the last 10 years is classified as a Tier 1 exclusionary crime. This makes the individual ineligible to be an IHSS provider, and this exclusion cannot be waived.
Question 3: During an in-person enrollment appointment, a prospective provider must present specific identification. Which combination of documents is required?
- A student ID card and a birth certificate.
- A valid, government-issued photo ID and an original Social Security card. (Correct answer)
- A library card and a piece of mail with their current address.
- A credit card with a photo and a high school diploma.
Correct answer: A valid, government-issued photo ID and an original Social Security card.
To complete the IHSS provider enrollment, applicants must present a valid, unexpired government-issued photo ID and their original Social Security card (or a replacement card issued by the SSA) at their in-person appointment. The names on both documents must match exactly.
Question 4: An applicant was convicted of a Tier 2 crime 7 years ago. Under what circumstance might they still become an eligible IHSS provider?
- If they pay an additional 'risk' fee during enrollment.
- If they agree to work for a lower hourly wage.
- If they have never committed a driving-related offense.
- If the recipient requests and is granted an individual waiver for the provider. (Correct answer)
Correct answer: If the recipient requests and is granted an individual waiver for the provider.
For certain Tier 2 crimes, an individual may be eligible to be a provider if the IHSS recipient they will be working for specifically requests an individual waiver to hire them despite the conviction. This is one of the exceptions available for Tier 2 offenses.
Question 5: What is the primary purpose of the mandatory provider orientation in the IHSS enrollment process?
- To administer a final exam on medical terminology.
- To teach providers how to invest their earnings.
- To inform providers about program rules, their responsibilities, and the payroll process. (Correct answer)
- To match providers with recipients based on personality profiles.
Correct answer: To inform providers about program rules, their responsibilities, and the payroll process.
The provider orientation is a required step where prospective providers learn crucial information about IHSS program rules, their roles and responsibilities, how to submit timesheets, and general payroll information.
Question 6: Who is responsible for paying the costs associated with the Live Scan fingerprinting and criminal background check?
- The IHSS recipient.
- The State of California.
- The prospective provider. (Correct answer)
- The county social services agency.
Correct answer: The prospective provider.
State law requires that the prospective IHSS provider is responsible for paying all costs associated with the fingerprinting and the criminal background check process.
IHSS - In-Home Supportive Services certified provider Provider Enrollment Requirements Questions and Answers 1
Which of the following is a mandatory step for all prospective In-Home Supportive Services (IHSS) providers as part of the enrollment process?