IHSS Compliance & Ethical Standards 2

Question 1

An IHSS recipient asks their provider to pick up a prescription and keep the change from the money given. What should the provider do?

Accepted Answer

Return all change and get a receipt for the purchase

Answer

Providers must return all change and obtain receipts when handling a recipient's money to maintain financial accountability.

Question 2

Which situation represents a conflict of interest for an IHSS provider?

Accepted Answer

Being named as a beneficiary in a recipient's will

Answer

Being named in a recipient's will creates a direct financial conflict of interest and is prohibited.

Question 3

A provider notices that a recipient's adult child visits and yells at the recipient regularly. What is the provider's ethical obligation?

Accepted Answer

Report the suspected abuse to Adult Protective Services

Answer

Providers are mandated reporters and must report suspected abuse, neglect, or exploitation to Adult Protective Services.

Question 4

An IHSS provider completes their authorized hours but the recipient still needs help. What is the correct action?

Accepted Answer

Stop work when authorized hours are exhausted and document the situation

Answer

Providers must stop working when authorized hours are used and should document unmet needs for the recipient's social worker.

Question 5

What does 'self-determination' mean in the context of IHSS care?

Accepted Answer

The recipient has the right to direct their own care and make their own choices

Answer

Self-determination means the recipient is the employer and has the right to direct how, when, and what care is provided.

(IHSS) In-Home Supportive Services certified provider Practice Test