IHSS - In-Home Supportive Services certified provider Workweek Limits and Violations Questions and Answers

Question 1

An IHSS provider cares for two recipients. In a single workweek, they work 35 hours for Recipient A and 35 hours for Recipient B. Which of the following statements is true regarding their total work hours for that week?

Accepted Answer

The provider has exceeded the maximum weekly limit and will receive a violation.

Answer

For providers who work for more than one recipient, the total hours worked for all recipients are added together, and the provider cannot work more than 66 hours per week without an approved exemption. Working 70 hours (35 + 35) exceeds this limit.

Question 2

A provider receives a third workweek limit violation within a 12-month period. What is the standard consequence for this violation?

Accepted Answer

A three-month suspension from being an IHSS provider.

Answer

The consequences for violations are progressive. A first violation results in a notice. A second can be avoided with training. A third violation leads to a three-month suspension from the IHSS program.

Question 3

Which of the following situations would result in a provider receiving a workweek violation, assuming no prior county approval was obtained?

Accepted Answer

Claiming 8 hours of travel time in one workweek between two different recipients.

Answer

Providers can be paid for time spent traveling directly from one recipient's home to another on the same day, but this time is capped at a maximum of seven hours per workweek. Claiming more than seven hours of travel time in a workweek results in a violation.

Question 4

A provider works for a single recipient whose Notice of Action authorizes 120 hours per month. The recipient asks the provider to work 35 hours in the first week of the month to help with a special project. What must the provider and recipient do to remain in compliance?

Accepted Answer

The provider must ensure they work fewer hours in the following weeks so the total for the month does not exceed 120.

Answer

A recipient's monthly hours are typically divided by four to establish a weekly guideline (in this case, 30 hours/week). While a provider can work more than this weekly guideline, they must coordinate with the recipient to work fewer hours later in the month to ensure the total authorized monthly hours are not exceeded.

Question 5

Under what circumstance can an IHSS provider legally work more than the standard 66-hour per week limit for multiple recipients?

Accepted Answer

If the provider is granted a specific exemption, such as for 'Extraordinary Circumstances'.

Answer

To exceed the 66-hour weekly limit, a provider must apply for and be granted an exemption. The 'Extraordinary Circumstances' exemption is one such case, allowing a provider to work up to 90 hours per week if specific criteria are met, such as the recipients having complex needs or living in a rural area with limited provider availability.

(IHSS) In-Home Supportive Services certified provider Practice Test

(IHSS) In-Home Supportive Services certified provider Practice Test

IHSS - In-Home Supportive Services certified provider Workweek Limits and Violations Questions and Answers