ICT Study Guide 2026

An incorrect keyboard layout setting (e.g., QWERTY vs AZERTY) causes keys to produce different characters than labeled.

RAM is volatile memory that loses its data when power is removed, while ROM is non-volatile and retains data without power.

Microsoft Word is a dedicated word processing application specifically designed for creating, editing, formatting, and printing text-based documents, including letters. It offers a comprehensive set of features for professional document creation, such as spell check, grammar check, and various formatting options. While other options exist, Word is the most widely recognized and effective tool for this purpose.

Unified Communications (UC) integrates multiple communication methods—such as instant messaging, voice (VoIP), video conferencing, and email—into a single, cohesive platform. This consolidation eliminates the need to switch between different applications, thereby streamlining communication and enhancing productivity.

Adding clear descriptions, agendas, and relevant details to calendar events helps all participants prepare and reduces confusion.

LXC and Docker use Linux kernel namespaces for isolation and cgroups to limit resource usage per container.