ICT Digital Communication and Collaboration 2

Question 1

Which protocol is primarily used to send email messages from a client to a mail server?

Accepted Answer

SMTP

Answer

SMTP (Simple Mail Transfer Protocol) is the standard protocol for sending email from a client to a mail server or between mail servers.

Question 2

A team member shares a Google Doc link with 'Anyone with the link can view' permissions. What does this mean?

Accepted Answer

Anyone on the internet with the link can read but not edit the document

Answer

'Anyone with the link can view' means anyone possessing the URL can read the document, but editing rights are not granted.

Question 3

What is the main advantage of asynchronous communication tools like email over synchronous tools like video calls?

Accepted Answer

Recipients can respond at their own convenience

Answer

Asynchronous communication allows participants to send and receive messages on their own schedule without requiring simultaneous availability.

Question 4

Which feature in Microsoft Teams allows you to work on a Word document simultaneously with colleagues in real time?

Accepted Answer

Co-authoring

Answer

Co-authoring in Microsoft Teams (and Office 365) lets multiple users edit the same document at the same time with changes visible instantly.

Question 5

What does 'presence status' refer to in collaboration platforms like Slack or Teams?

Accepted Answer

An indicator showing whether a user is online, away, or busy

Answer

Presence status is an availability indicator (e.g., Active, Away, Do Not Disturb) that tells colleagues whether a user is currently reachable.

ICT - Information Communication Technology Practice Test