Learning and Development Flashcards

What is the 70-20-10 learning model?

Answer: 70% on-the-job experience, 20% learning from others, 10% formal training

The 70-20-10 model describes how most adult professional learning happens: 70% from challenging job experiences, 20% from developmental relationships, and 10% from structured courses.

What is a 'succession plan' designed to accomplish in L&D?

Answer: Identify and develop internal talent to fill key leadership roles when they become vacant

Succession planning proactively identifies high-potential employees and provides them with developmental experiences to prepare them for critical organizational roles.

What distinguishes 'coaching' from 'mentoring' in employee development?

Answer: Coaching focuses on specific skill improvement for current role performance; mentoring focuses on long-term career guidance

Coaching typically addresses near-term performance enhancement on specific competencies, while mentoring is a broader, long-term developmental relationship often focused on career navigation.

What is a 'learning management system (LMS)'?

Answer: Software used to administer, track, and deliver e-learning and training programs

An LMS enables organizations to create, host, assign, and track online training content, automate compliance training records, and generate completion reports.

What is 'transfer of training'?

Answer: The degree to which learned skills are applied back on the job

Transfer of training measures how effectively employees apply knowledge or skills acquired in training to their actual work performance.

Which instructional design principle is illustrated by presenting content from simple to complex?

Answer: Sequencing / scaffolding

Scaffolding sequences instruction so that foundational concepts are mastered before more complex material is introduced, building on prior knowledge incrementally.