Free HRCI Basic Questions and Answers

Question 1

Your organization has a retire benefits plan that is covered by ERISA. Under ERISA, which of the following is your organization required to do for the plan participants?

Accepted Answer

Provide each participant with plan information, specially about the features and funding of the plan through a summary plan description at no cost.

Answer

A. Provide each participant with plan information, specially about the features and funding of the plan trough a summary plan description at a cost of no more than $7 per participant, per year.

Answer

Provide each participant with monthly plan information, specifically about the features and funding of the plan through a summary plan description at no more than $7 per participant, per month.

Answer

Provide each participant with monthly plan information, specifically about the features and funding of the plan through a summary plan description at no cost.

Question 2

As an HR Professional you must be familiar with several different lawsuits and their effort on human resource practices today. What legal case found that a test that has an adverse impact on a protected class is still lawful as long as the test can be shown to be valid and job related?

Accepted Answer

Washington versus Davis, 1976

Answer

Griggs versus Duke Power, 1971

Answer

McDonnel  Douglas Corp. versus Green, 1973

Answer

Albemarle Paper versus Moody, 1975

Question 3

Fran is a HR Professionals for her organization and she is interviewing applicants for a warehouse position. One of the candidates has written on his application that he speaks Spanish. Fran interviews this candidate in Spanish an interviews all other candidates English. This is an example of what?

Accepted Answer

Disparate treatment

Answer

Disparate impact

Answer

Accommodation

Answer

Perpetuating past discrimination

Question 4

As a Senior HR Professional, you should be familiar with non-monetary rewards that your company provides for its employees. Which of the following is an example of non-monetary reward?

Accepted Answer

On-site cafeteria

Answer

Satisfaction from challenging and exciting assignments

Answer

Esteem from working with other talented people

Answer

Cash compensation

Question 5

Which of the following is not an HR data indicator?

Accepted Answer

Production rates

Answer

Turnover rates

Answer

Retention rates

Answer

Cost per hire

Question 6

What action should the HR manager take if the findings from the benefits needs assessment showed "benefits that are too costly but are heavily used by employees"?

Accepted Answer

Institute cost-containment strategies

Answer

Revise benefits that are not meeting needs

Answer

Research new benefits

Answer

Drop underutilized benefits

Question 7

Maintaining eye contact is an example of which facilitating technique?

Accepted Answer

Active listening

Answer

Reflection

Answer

Pausing

Answer

Closure

Question 8

Which of the following publishes standards for developing service delivery plans? (Choose two.)

Accepted Answer

National Occupational Standards (NOS)

Answer

United Nation Standards Publishing Organization (UNSPO)

Answer

Universal Business Standards Development Organization (UBSDO)

Question 9

A document released by the Department of Labor's Wage and Hour Division that describes how a particular law applies in a specific circumstances is called which of the following?

Accepted Answer

An opinion letter

Answer

A penalty letter

Answer

An engagement survey

Answer

An audit letter

Question 10

Validity is an important part of the interviewer process. All HR Professionals should recognize validity through the interview process. Which one of the following is not one of the four types of validity?

Accepted Answer

Professional validity

Answer

Predictive validity

Answer

Content validity

Answer

Construct validity