Employee Relations Flashcards

What is the primary purpose of progressive discipline in HR?

Answer: To give employees a chance to correct behavior before termination

Progressive discipline provides a structured, escalating sequence of corrective actions so employees have an opportunity to improve before more severe consequences.

Under the National Labor Relations Act (NLRA), employees have the right to engage in:

Answer: Concerted protected activity

The NLRA protects employees' rights to organize, form unions, bargain collectively, and engage in other concerted activities for mutual aid.

What is 'constructive discharge' in US employment law?

Answer: When intolerable working conditions force an employee to resign

Constructive discharge occurs when an employer makes working conditions so hostile or intolerable that a reasonable person would feel compelled to resign.

What does an 'open-door policy' in employee relations typically mean?

Answer: Employees may raise concerns directly with management without fear of retaliation

An open-door policy encourages employees to bring complaints, suggestions, or concerns to any level of management without retaliation.

Which HRCI certification exam domain specifically covers employee and labor relations?

Answer: PHR and SPHR both include an employee and labor relations functional area

Both the PHR and SPHR exams include Employee and Labor Relations as a core functional area tested within the body of knowledge.

What is 'employee engagement' most accurately defined as?

Answer: The emotional commitment an employee has to the organization and its goals

Employee engagement refers to the degree of enthusiasm, dedication, and discretionary effort employees invest in their work and the organization's success.