GPHR Global Employee Relations 2

Question 1

A US-based MNC is expanding into Japan. What employee relations practice is particularly important to understand in Japan?

Accepted Answer

Lifetime employment tradition and seniority-based compensation

Answer

Japan historically practiced lifetime employment with major corporations, and seniority heavily influences compensation and promotion, making terminations legally and culturally complex.

Question 2

What is the GPHR's recommended approach when a foreign subsidiary's local employee relations practices conflict with parent company global ethics standards?

Accepted Answer

Apply global ethics standards while seeking culturally appropriate implementation methods

Answer

Global ethics standards such as prohibitions on harassment or forced labor must be maintained, but implementation strategies should be culturally sensitive and locally appropriate.

Question 3

Which metric best indicates the health of employee relations in a global organization?

Accepted Answer

Grievance rate, resolution time, and turnover in relation to industry benchmarks

Answer

Grievance rates, how quickly and fairly they are resolved, and voluntary turnover relative to benchmarks are reliable indicators of the quality of the employment relationship.

Question 4

What is the purpose of an 'employee relations audit' conducted by a global HR team?

Accepted Answer

To assess compliance with local labor laws and identify risks or gaps in employee relations practices

Answer

An employee relations audit systematically reviews practices, policies, and compliance status to identify legal exposure and opportunities to strengthen the employment relationship.

Question 5

How should a global HR professional handle a situation where a country's labor law permits practices that violate the company's global code of conduct?

Accepted Answer

Apply the higher standard — the global code — where it exceeds local legal minimums

Answer

Best practice is to apply whichever standard is higher — if the company's global code is more protective than local law, the code prevails; if local law is more protective, local law applies.

GPHR - Global Professional in Human Resources Practice Test

GPHR - Global Professional in Human Resources Practice Test

GPHR Global Employee Relations 2