GM Approved Pre-Owned 4

Question 1

Under the GM CPO powertrain warranty, which of the following components is typically covered?

Accepted Answer

Engine block and all internally lubricated parts

Answer

The powertrain warranty covers the engine, transmission, and drivetrain components including all internally lubricated parts.

Question 2

Which federal regulation requires dealers to disclose known defects on used vehicles at the point of sale?

Accepted Answer

FTC Used Car Rule (Buyers Guide)

Answer

The FTC Used Car Rule requires dealers to display a Buyers Guide disclosing warranty coverage and known defects on every used vehicle offered for sale.

Question 3

A salesperson tells a customer that a GM CPO vehicle has 'no deductible' for warranty repairs. Is this accurate?

Accepted Answer

It depends — deductible amounts vary by program tier and model year

Answer

GM CPO deductible amounts can vary depending on the specific warranty tier, coverage period, and model year, so the salesperson should reference the current program details.

Question 4

Which inspection category focuses on verifying that the vehicle's odometer reading matches recorded service history?

Accepted Answer

Odometer fraud/history verification

Answer

Odometer fraud verification cross-references the odometer reading with service records and the vehicle history report to detect tampering.

Question 5

What is the primary advantage for a dealer in selling GM CPO vehicles compared to non-certified used vehicles?

Accepted Answer

Higher gross profit potential and manufacturer program support

Answer

GM CPO vehicles can command higher selling prices due to manufacturer backing, and dealers receive program support including marketing materials and potential incentives.

(GM) General Motors Certified Practice Test

(GM) General Motors Certified Practice Test

GM Approved Pre-Owned 4