GM Approved Pre-Owned 4

Question 1

Under the GM CPO powertrain warranty, which of the following components is typically covered?

Accepted Answer

Engine block and all internally lubricated parts

Answer

Wiper blades

Answer

Cabin air filter

Answer

Floor mats

Question 2

Which federal regulation requires dealers to disclose known defects on used vehicles at the point of sale?

Accepted Answer

FTC Used Car Rule (Buyers Guide)

Answer

Magnuson-Moss Warranty Act

Answer

NHTSA Safety Standards Act

Answer

Consumer Financial Protection Rule

Question 3

A salesperson tells a customer that a GM CPO vehicle has 'no deductible' for warranty repairs. Is this accurate?

Accepted Answer

It depends — deductible amounts vary by program tier and model year

Answer

Yes, GM CPO always has zero deductible

Answer

No, the deductible is always $200

Answer

Deductibles are illegal under federal law for CPO vehicles

Question 4

Which inspection category focuses on verifying that the vehicle's odometer reading matches recorded service history?

Accepted Answer

Odometer fraud/history verification

Answer

Chassis inspection

Answer

Emissions test

Answer

Paint thickness measurement

Question 5

What is the primary advantage for a dealer in selling GM CPO vehicles compared to non-certified used vehicles?

Accepted Answer

Higher gross profit potential and manufacturer program support

Answer

Lower cost to reconditioning

Answer

Fewer disclosure requirements

Answer

Exemption from state lemon laws

Question 6

When must a GM dealer complete the CPO inspection relative to the vehicle being retailed to a customer?

Accepted Answer

Before the vehicle is sold and delivered to the customer

Answer

Within 30 days after sale

Answer

At the customer's first service appointment

Answer

Any time during the first year of ownership

Question 7

A GM CPO vehicle's check-engine light illuminates two weeks after purchase. Under the CPO warranty, what is the customer's best course of action?

Accepted Answer

Contact any GM dealership service department for a covered diagnosis and repair

Answer

Pay out-of-pocket since two weeks have passed

Answer

Only return to the selling dealer

Answer

Wait until the next scheduled maintenance