GLC Library Program Administration 3

Question 1

A library director receives a public records request under the Georgia Open Records Act. What is the standard response timeframe?

Accepted Answer

3 business days to provide or acknowledge

Answer

Georgia's Open Records Act requires agencies to provide records or written acknowledgment within three business days of the request.

Question 2

When conducting a staff performance appraisal, a supervisor rates everyone 'average' to avoid conflict. This bias is known as:

Accepted Answer

Central tendency error

Answer

Central tendency error occurs when evaluators rate all employees near the middle of the scale to avoid extreme ratings.

Question 3

Which document establishes a library's overall purpose and guides all programmatic and policy decisions?

Accepted Answer

Mission statement

Answer

The mission statement defines the library's fundamental purpose and serves as the foundation for all other planning and policy documents.

Question 4

A library wants to start a seed library program. The most important administrative step before launch is to:

Accepted Answer

Draft a seed lending policy covering liability and return expectations

Answer

A written policy addressing liability, seed return expectations, and program scope must be established before any new program launches.

Question 5

In developing a library budget, 'zero-based budgeting' differs from incremental budgeting in that:

Accepted Answer

Every line item must be justified from scratch each cycle

Answer

Zero-based budgeting requires managers to justify every expense anew each budget period rather than simply adjusting prior-year figures.

(GLC) Georgia Librarian Certification Practice Test