General CNA Practice CNA Practice Communication and Interpersonal Skills 5

Question 1

When communicating with a patient who has dementia, the CNA should:

Accepted Answer

Speak in short, simple sentences and use a calm, reassuring tone

Answer

Short, clear sentences and a calm tone reduce confusion and anxiety in dementia patients, promoting better comprehension and cooperation.

Question 2

A confused patient with dementia insists it is 1985 and they need to go to work. The best CNA response is to:

Accepted Answer

Enter their reality gently and redirect to a calming activity

Answer

Validation and redirection, rather than repeated correction, reduces distress and agitation in dementia patients who cannot process reality orientation.

Question 3

A terminally ill patient says, "I just want this to be over." The most appropriate CNA response is:

Accepted Answer

"I hear you. This must be very hard. I'm here with you."

Answer

Acknowledging the patient's emotional pain and offering compassionate presence validates their experience without dismissing feelings or rushing to fix them.

Question 4

A patient who is visually impaired is being moved to a new room. The CNA should:

Accepted Answer

Announce your presence, explain every step of the move, and describe the new environment

Answer

Verbal orientation to the environment is essential for visually impaired patients to maintain safety, independence, and reduce anxiety during transitions.

Question 5

A patient who was previously talkative has become withdrawn and stops participating in activities. The CNA should:

Accepted Answer

Document the behavioral change and report it to the charge nurse

Answer

Behavioral changes such as withdrawal can indicate depression, pain, or a medical change and must be documented and reported for further assessment.

General Practice Test

General Practice Test

General CNA Practice CNA Practice Communication and Interpersonal Skills 5