Funeral Service Test Funeral Service Funeral Service Law & Ethics 5

Question 1

When a funeral home adds a 'service charge' to the retail price of a casket purchased from a third-party supplier, this practice is known as:

Accepted Answer

A handling fee, which is prohibited by the FTC Funeral Rule

Answer

The FTC Funeral Rule prohibits funeral homes from charging a 'handling fee' or any surcharge on caskets purchased from third-party sellers as a condition of service.

Question 2

A funeral director in a small town is approached by a grieving widow who is clearly confused and signs a contract for services far more expensive than she can afford. The ethical principle most implicated is:

Accepted Answer

Non-maleficence — the funeral director must avoid exploiting the vulnerable widow

Answer

Exploiting a grieving, vulnerable person violates non-maleficence; funeral directors have a heightened duty of care when families are emotionally compromised.

Question 3

Under the FTC Funeral Rule, which of the following is NOT required to be provided in writing?

Accepted Answer

Aftercare and grief support services list

Answer

The FTC Funeral Rule mandates written price lists for the GPL, casket price list, and outer burial container price list, but does not require a written aftercare/grief services list.

Question 4

A state board of funeral directors has the authority to do which of the following?

Accepted Answer

Suspend or revoke a funeral director's license for misconduct

Answer

State funeral service licensing boards can investigate complaints, hold hearings, and impose sanctions including suspension or revocation of licenses for professional misconduct.

Question 5

Which of the following actions constitutes 'unprofessional conduct' under most state funeral service practice acts?

Accepted Answer

Willfully making false statements on vital records

Answer

Deliberately falsifying vital records such as death certificates constitutes unprofessional conduct and is grounds for license revocation under virtually all state funeral practice acts.

Funeral Service Test Practice Test

Funeral Service Test Practice Test

Funeral Service Test Funeral Service Funeral Service Law & Ethics 5