Funeral Service Test Funeral Home Business Management and Operations

Question 1

Under the FTC Funeral Rule, funeral homes are required to provide a General Price List (GPL) to consumers at what point?

Accepted Answer

Upon beginning in-person arrangements

Answer

Only after a contract is signed

Answer

Only when requested by the consumer

Answer

At the time of final billing

Question 2

Which document must a funeral home provide that itemizes every available funeral good and service along with its price?

Accepted Answer

General Price List

Answer

Statement of Funeral Goods and Services Selected

Answer

Casket Price List

Answer

Outer Burial Container Price List

Question 3

What is the primary purpose of the Statement of Funeral Goods and Services Selected given to the next of kin?

Accepted Answer

To provide an itemized record of all chosen goods and services and their costs

Answer

To authorize embalming

Answer

To satisfy cemetery requirements

Answer

To document the cause of death

Question 4

Under the FTC Funeral Rule, how long must funeral homes retain price list records?

Accepted Answer

Three years

Answer

One year

Answer

Two years

Answer

Five years

Question 5

Which of the following best describes 'unbundling' in funeral service?

Accepted Answer

Allowing consumers to select and pay only for services they choose

Answer

Combining all services into one flat fee

Answer

Packaging casket and service costs together

Answer

Offering a discount for prepaid funerals

Question 6

Which federal agency enforces the Funeral Rule that governs funeral home pricing disclosures?

Accepted Answer

FTC

Answer

FDA

Answer

OSHA

Answer

EPA