Funeral Service Test Funeral Service Funeral Service Law & Ethics 4

Question 1

Which of the following must be included on every itemized statement of funeral goods and services provided under the FTC Funeral Rule?

Accepted Answer

The name and address of the funeral provider

Answer

The FTC Funeral Rule requires that the itemized statement of funeral goods and services selected include the name and address of the funeral provider.

Question 2

A family asks a funeral director to omit cause of death from the death certificate to protect the family's privacy. How should the funeral director respond?

Accepted Answer

Refuse, as cause of death must be accurately certified on the death certificate

Answer

Death certificates are legal documents and must accurately reflect the cause of death as certified by the attending physician or medical examiner; falsification is illegal.

Question 3

The term 'constructive trust' in preneed funeral law refers to:

Accepted Answer

A legal remedy imposed when preneed funds are misappropriated

Answer

A constructive trust is an equitable remedy courts impose when preneed funds are misused, treating the holder as a trustee of funds they wrongfully obtained.

Question 4

Under OSHA's Hazard Communication Standard, funeral homes must maintain Safety Data Sheets (SDS) for:

Accepted Answer

All hazardous chemicals used in the workplace

Answer

OSHA's Hazard Communication Standard (HazCom) requires SDS for all hazardous chemicals present in the workplace, not just embalming chemicals.

Question 5

A funeral director is offered a financial incentive by a monument company to refer families exclusively to them. Accepting this arrangement most likely violates:

Accepted Answer

State statutes prohibiting fee-splitting or kickbacks

Answer

Most states prohibit funeral directors from accepting kickbacks or fees for referring families to third-party vendors, as this conflicts with the duty to act in the family's best interest.

Funeral Service Test Practice Test

Funeral Service Test Practice Test

Funeral Service Test Funeral Service Funeral Service Law & Ethics 4