Funeral Service Test Funeral Home Business Management and Operations 1

Question 1

Under the FTC Funeral Rule, funeral homes are required to provide a General Price List (GPL) to consumers at what point?

Accepted Answer

Upon beginning in-person arrangements

Answer

The FTC Funeral Rule mandates that funeral homes offer the GPL at the start of any in-person discussion of funeral arrangements.

Question 2

Which document must a funeral home provide that itemizes every available funeral good and service along with its price?

Accepted Answer

General Price List

Answer

The General Price List (GPL) is the comprehensive document required by the FTC Funeral Rule that lists all goods and services with individual prices.

Question 3

What is the primary purpose of the Statement of Funeral Goods and Services Selected given to the next of kin?

Accepted Answer

To provide an itemized record of all chosen goods and services and their costs

Answer

The Statement of Funeral Goods and Services Selected is an itemized written contract detailing the specific goods and services chosen and their individual prices.

Question 4

Under the FTC Funeral Rule, how long must funeral homes retain price list records?

Accepted Answer

Three years

Answer

The FTC Funeral Rule requires funeral homes to keep copies of price lists for at least three years from the date they were last distributed.

Question 5

Which of the following best describes 'unbundling' in funeral service?

Accepted Answer

Allowing consumers to select and pay only for services they choose

Answer

Unbundling means consumers can select individual goods and services rather than being required to purchase a pre-packaged arrangement.

Funeral Service Test Practice Test

Funeral Service Test Practice Test

Funeral Service Test Funeral Home Business Management and Operations 1