FREE Situational Judgement Assessment Question and Answers
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You are a department store employee. A consumer comes up to you and inquires about a specific product. Previously, the store had a supply of this item. The consumer is adamant that they want this item despite the fact that it was quite popular and may already be sold out. What do you think you're "MOST LIKELY" to do next?
Correct!Wrong!
As a graduate trainee, you are employed by a big bank. You answer a call from a dissatisfied customer as you begin your placement with the customer support team. He claims that he was anticipating receiving a refund for some banking costs that he had been incorrectly charged, but he has not yet done so. He notes that despite a promise from one of your colleagues that the reimbursement will be in his account today, the funds have not yet arrived. He raises his voice and becomes increasingly agitated. What do you think you’re MOST LIKELY to say to him?
Correct!Wrong!
You are a department store employee. A consumer comes up to you and inquires about a specific product. Previously, the store had a supply of this item. The consumer is adamant that they want this item despite the fact that it was quite popular and may already be sold out. What do you think you're "LEAST LIKELY" to do next?
Correct!Wrong!
You just submitted a paper to a professional conference that will draw lots of people from your field and from institutions all over the world. Since you've been to the conference before, you are aware of how well-regarded it is in the sector. The essay is a synopsis of some highly involved study you've been doing, with important conclusions you think readers will find both fascinating and helpful. Your manager asks you to consider how you will deliver your findings in order to have the greatest impact after discovering that it has been approved. Your presentation only has a certain amount of time allotted. What do you think you're "MOST LIKELY" to do next?
Correct!Wrong!
You are currently employed in a high street branch of a large international bank as a graduate trainee. Your boss has requested that you think about what you might suggest improving business development chances inside the branch. Recently, a number of initiatives that offer small- and medium-sized enterprises (SMEs) solutions have been put in place, but the branch assistants' team has had limited success in selling the packages to bank customers. The group has received training on these solutions, and it appears that other branches are successfully marketing them to SMEs in their region. The group at your branch is directly in charge of these kinds of sales, and their specific goals reflect this. What do you think you're "LEAST LIKELY" to do next?
Correct!Wrong!
As a graduate trainee at a small consulting firm, you've observed that a lot of helpful research is carried out both internally and on behalf of clients. It is clear that this would be advantageous to both clients and coworkers in many ways, but there isn't currently an obvious mechanism to share the information. Your boss proposes that you consider this and come up with a plan to improve practice when you bring it to her attention. What do you think you're "LEAST LIKELY" to do next?
Correct!Wrong!
You have been completing a range of internships with various business divisions as part of your graduate training program with a major energy firm. After a particularly productive placement with the procurement team, you're about to move on to the finance team in a week. During lunch, a Procurement coworker with whom you have grown close approaches you and informs you that she has previously had issues with several members of the Finance team. She claims that there are individuals in finance who, in her opinion, cannot be trusted; if at all possible, you should steer clear of them. What do you think you’re MOST LIKELY to say?
