Performance measurement provides objective data that helps in evaluating how effectively the program is achieving its goals and making informed decisions for improvement.
When performance metrics show that objectives are not being met, it’s crucial to reassess the strategy and make adjustments to address the identified problems and improve performance.
A thorough post-program evaluation involves collecting feedback from various sources to understand successes, challenges, and areas for improvement.
KPIs are used to assess how well the program is achieving its objectives and to track progress, helping to ensure that the program stays aligned with its goals.
Continuous improvement involves consistently reviewing performance metrics and gathering feedback to find and implement ways to enhance processes and outcomes.