Free OMVIC Legal Requirements Test 2

What is considered a valid claim against the Motor Vehicle Dealers Compensation Fund?

A consumer could buy the same vehicle cheaper elsewhere

A dealer refuses to honor a promotional offer after its expiration date

A vehicle bought from a dealer was previously stolen and not returned

A consumer changes their mind about a purchase

Correct! Wrong!

What may OMVIC do when a complaint againts a dealer or salesperson is filed?

Attempt to resolve the complaint or issue a written warning

Ignore minor complaints

Only issue a written apology

Directly fine the customer

Correct! Wrong!

Dealers are required to provide the warranty or service plan provider with all contract documents within:

5 business days

7 days

24 hours

3 business days

Correct! Wrong!

According to the Code of Ethics Regulations, what must dealers do before signing a contract with a customer?

Offer an additional discount

Guarantee the lowest price

Explain the terms of the contract and the customer's obligations

Provide a gift

Correct! Wrong!

What must be included in a contract if the vehicle has been branded?

The type of branding and its last classification

A promise to remove the branding at no extra cost

A photographic evidence of the branding

A detailed explanation of how branding affects vehicle safety

Correct! Wrong!

What can CAMVAP arbitrators order for resolution?

Community service for the manufacturer

The manufacturer repairs the vehicle

Replacement of the vehicle with a new model

A direct payment of damages to the consumer

Correct! Wrong!

What must a salesperson not do according to the accountability clause in the Code of Ethics Regulations?

Cause the dealer to break law or the Code of Ethics

Discuss vehicle pricing strategies publicly

Reject any business deal proposed by the dealer

Work extra hours without additional pay

Correct! Wrong!

What must dealer advertisements indicate if vehicles are for retail sale?

Only the vehicle model and price

Clear view if terms and conditions

Recommended retail price only

Indication that advertisements are from a dealer

Correct! Wrong!

Who pays into the Motor Vehicle Dealers Compensation Fund, and how often?

Customers, at the time of purchase

General Dealers and Brokers, one-time fee at initial registration

Manufacturers, anually

Salespeople only, anually

Correct! Wrong!

What may OMVIC do when a complaint against a dealer or salesperson is filed?

Directly fine the customer

Attempt to resolve the complaint or issue a written warning

Only issue a written apology

Ignore minor complaints

Correct! Wrong!

To be eligible for CAMVAP, how old can a vehicle be?

Any age as long as it is drivable

No more than 2 years old

No more than 10 years

No more than 4 model years old

Correct! Wrong!

Free OMVIC Legal Requirements Test 2

What is considered a valid claim against the Motor Vehicle Dealers Compensation Fund?

What may OMVIC do when a complaint againts a dealer or salesperson is filed?

Dealers are required to provide the warranty or service plan provider with all contract documents within:

According to the Code of Ethics Regulations, what must dealers do before signing a contract with a customer?

What must be included in a contract if the vehicle has been branded?

What can CAMVAP arbitrators order for resolution?

What must a salesperson not do according to the accountability clause in the Code of Ethics Regulations?

What must dealer advertisements indicate if vehicles are for retail sale?

Who pays into the Motor Vehicle Dealers Compensation Fund, and how often?

What may OMVIC do when a complaint against a dealer or salesperson is filed?

To be eligible for CAMVAP, how old can a vehicle be?

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Free OMVIC Ethics and Professionalism Test 2

What is considered a valid claim against the Motor Vehicle Dealers Compensation Fund?

What may OMVIC do when a complaint againts a dealer or salesperson is filed?

Dealers are required to provide the warranty or service plan provider with all contract documents within:

According to the Code of Ethics Regulations, what must dealers do before signing a contract with a customer?

What must be included in a contract if the vehicle has been branded?

What can CAMVAP arbitrators order for resolution?

What must a salesperson not do according to the accountability clause in the Code of Ethics Regulations?

What must dealer advertisements indicate if vehicles are for retail sale?

Who pays into the Motor Vehicle Dealers Compensation Fund, and how often?

What may OMVIC do when a complaint against a dealer or salesperson is filed?

To be eligible for CAMVAP, how old can a vehicle be?

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