CPO Professional Issues

Question 1

Which act primarily governs patient privacy in optometric practices in the United States?

Accepted Answer

HIPAA

Answer

OSHA

Answer

ADA

Answer

FERPA

Question 2

What is the most appropriate response if a patient requests their prescription record?

Accepted Answer

Provide the prescription promptly upon request

Answer

Deny the request due to office policy

Answer

Require the patient to schedule another appointment

Answer

Charge a penalty fee before releasing the record

Question 3

How should a paraoptometric handle a situation where a patient becomes angry during their visit?

Accepted Answer

Remain calm, listen empathetically, and seek to address their concerns

Answer

Argue with the patient to defend the practice

Answer

Escalate the situation by calling security immediately

Answer

Ignore the patient’s behavior

Question 4

What is the main role of informed consent in optometric care?

Accepted Answer

To ensure patients understand and agree to procedures

Answer

To protect the practice from lawsuits

Answer

To explain billing procedures to the patient

Answer

To document the patient's medical history

Question 5

Why is maintaining accurate patient records essential in optometric practice?

Accepted Answer

All of the above

Answer

To meet legal and regulatory requirements

Answer

To ensure proper billing and insurance claims

Answer

To provide continuity of care