FREE Certified Medical Administrative Assistant MCQ Questions and Answers

Question 1

The first thing the CMAA should do is? If a physician notifies the CMAA that she would like to hold a conference call with three other physicians at 8:30 AM on the following Monday, the CMAA should?

Accepted Answer

contact all participants to confirm telephone numbers, date, and time.

Answer

The first thing the CMAA should do is get in touch with all participants to confirm the correct phone numbers, the information, and the time to make sure the others will be available and expecting the call. For example, if a doctor informs the CMAA that she would like to have a conference call with three other doctors at 8:30 AM on the following Monday. In order to prevent patients from being scheduled for the doctor during the call, the CMAA should make sure to block out the time on the appointment matrix.

Question 2

The proportion of expenses that the patient is responsible for is?

Accepted Answer

co-insurance.

Answer

The co-insurance is the portion of the bill that the patient is responsible for. .For instance, the co-insurance is 20% if the insurance provider pays 80%. In some circumstances, such as with Medicare, the patient may have additional insurance that pays the co-insurance amount even though they may still be required to pay a deductible (a flat fee rather than a percentage). The term "CAP" stands for the highest sum that an insurance company will cover. The amount that must be paid for each visit or service is known as the co-payment.

Question 3

The best strategy for reducing no-shows is to?

Accepted Answer

remind the patients of appointments a day or two before.

Answer

Reminding patients of their appointments a day or two in advance is the most efficient way to reduce no shows. According to studies, providing reminders (often through phone call or text message) significantly lowers the number of no shows. However, if some patients continue to skip visits, many clinics have set fees for missed appointments, such as $25. Patients must be made aware of these fees in advance (often at the time the appointment is arranged).

Question 4

"I think this is a waste of time!", says the patient who is here to get his blood pressure taken. Which portion of the SOAP format would this statement be documented in?

Accepted Answer

Subjective.

Answer

Subjective comments frequently paraphrase the client's direct statements, such as "I think this is a waste of time!”

Question 5

What would the CMAA say if the patient questioned the meaning of the doctor's instructions, "Eye drops--gtt ii OD TID"?

Accepted Answer

“Administer eye drops with two drops in the right eye three times a day.”

Answer

Roman numerals are frequently used in medical prescriptions, but sometimes in lower case—ii instead of II—because the dots help to reinforce the number. For example, if the doctor has given the patient instructions that state "Eye drops--gtt ii OD TID," and the patient asks what it means, the CMAA would respond: "Administer eye drops with two drops in the right eye three times a day."

CMAA - Certified Medical Administrative Assistant Practice Test

CMAA - Certified Medical Administrative Assistant Practice Test

FREE Certified Medical Administrative Assistant MCQ Questions and Answers