Customer Service Forums
25 discussions · 7 exam subjects
Discussion
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Posted
P
What score do you actually need to pass the NCSA? Breaking down the numbers
by PracticeTestFanNCSA
9
564
Jul 30, 2026
N
CCSR actually got me a $6k raise — wasn't expecting that at all
by NervousNellieCCSR
8
826
Jul 16, 2026
Q
How I stopped my hands shaking during the CCSR exam (what actually worked)
by QuizPro_LCCSR
9
1,616
Jul 3, 2026
G
What actually helped me stop panicking before my NCSA exam (sharing because I wish someone
by GrindMode_ANCSA
8
1,983
Jun 16, 2026
J
Finally passed my customer service certification after two failed attempts
by Jordan L.
3
1,389
May 27, 2026
S
CSS vs alternatives — which certification is actually more recognized?
by StudyBuddy_ACSS
8
2,162
May 20, 2026
C
"American airlines customer service" — how important is this for the ACC exam?
by CertMissionACC
6
1,981
Apr 24, 2026
T
What's the actual passing score for CCSR? Getting conflicting info
by TestdayJittersCCSR
6
2,330
Apr 6, 2026
P
Anyone else studying for CALL in the next month? Want to study together
by PracticeDailyCall Center
5
2,273
Mar 25, 2026
Q
Time management during NCSA exam — how fast are you supposed to go?
by QuizGrinderNCSA
3
2,127
Feb 13, 2026
G
Does the ACC airline exam actually test GDS systems like Sabre or Amadeus?
by GateAgentProACC
2
1,876
Jan 14, 2026
F
Does the ACC certification actually help you get hired at Delta or American?
by FlightOps_CandidateACC
1
1,798
Jan 13, 2026
A
How does the ACC exam handle customer conflict questions? Tips for the service scenarios
by AirlineAgent_TaraACC
1
1,733
Jan 13, 2026
A
Did the ACC cert translate to higher starting pay in airport customer service?
by AirlineAgent_TaraACC
2
1,760
Jan 13, 2026
F
How much does the ACC exam cover TSA and airport security rules specifically?
by FlightOps_CandidateACC
2
1,721
Jan 12, 2026