Entry Certificate in Business Analysis (ECBA) 2 — Questions and Answers
Question 1: Which BABOK v3 knowledge area focuses on identifying and defining the needs of stakeholders before a solution is recommended?
- Solution Evaluation
- Needs Assessment
- Strategy Analysis (Correct answer)
- Requirements Life Cycle Management
Correct answer: Strategy Analysis
Strategy Analysis focuses on identifying business needs and recommending solutions that enable an enterprise to achieve its goals.
Question 2: A business analyst is eliciting requirements and notices stakeholders from different departments give conflicting information. What is the BEST next step?
- Document only the most senior stakeholder's view
- Ignore minor conflicts and proceed
- Facilitate a session to resolve the conflict collaboratively (Correct answer)
- Escalate to the project sponsor immediately
Correct answer: Facilitate a session to resolve the conflict collaboratively
Facilitating collaborative sessions helps surface root causes of conflict and produces requirements that all stakeholders can support.
Question 3: In the context of the ECBA, what does 'elicitation' primarily refer to?
- Writing formal requirement documents
- Drawing activity diagrams
- Gathering information from stakeholders and other sources (Correct answer)
- Prioritizing product features
Correct answer: Gathering information from stakeholders and other sources
Elicitation is the activity of drawing out, discovering, and capturing information from stakeholders and other relevant sources.
Question 4: Which technique involves creating a visual model that shows the boundary of a system and its interactions with external entities?
- Data Flow Diagram
- Context Diagram (Correct answer)
- Use Case Diagram
- State Diagram
Correct answer: Context Diagram
A Context Diagram shows the system under study as a single process and depicts its interfaces with external entities.
Question 5: A stakeholder map is MOST useful for helping a business analyst to:
- Model data relationships
- Identify who to involve in elicitation and at what level (Correct answer)
- Define acceptance criteria
- Estimate project timelines
Correct answer: Identify who to involve in elicitation and at what level
Stakeholder maps help BAs understand stakeholder influence, interest, and the appropriate level of engagement for each.
Question 6: Which of the following BEST describes a 'functional requirement'?
- A constraint imposed by regulations
- A behavior the system must perform (Correct answer)
- A quality attribute such as performance
- A business rule enforced by policy
Correct answer: A behavior the system must perform
Functional requirements describe what a system must do — its behaviors and functions.
Question 7: The BABOK v3 defines 'business analysis information' as:
- Only signed-off requirements documents
- Any information of any kind that is used as an input or produced as an output of BA work (Correct answer)
- Project schedules and budget data
- Technical design specifications
Correct answer: Any information of any kind that is used as an input or produced as an output of BA work
Business analysis information encompasses all inputs and outputs produced during BA activities, not just formal requirements.
Entry Certificate in Business Analysis (ECBA) 2
Which BABOK v3 knowledge area focuses on identifying and defining the needs of stakeholders before a solution is recommended?