EAC Office Management & Organization 3

Question 1

An executive assistant discovers that the office petty cash fund is $45 short with no receipts. What is the correct first step?

Accepted Answer

Document the discrepancy and report it to the appropriate supervisor immediately

Answer

Proper financial controls require discrepancies to be documented and reported immediately to maintain accountability and prevent future losses.

Question 2

Which ergonomic arrangement is considered best practice for a computer workstation used by an executive assistant?

Accepted Answer

Monitor positioned at eye level with keyboard at a slight downward angle

Answer

A monitor at eye level prevents neck strain, and a slightly angled keyboard reduces wrist fatigue during extended computer use.

Question 3

When is it most appropriate to use a routing slip with internal documents?

Accepted Answer

When a document needs to be reviewed or signed by multiple people in sequence

Answer

Routing slips track a document's path through multiple reviewers in a defined sequence, ensuring accountability and preventing documents from being lost.

Question 4

A company is transitioning from paper to digital document management. What is the most important factor to address first?

Accepted Answer

Establishing clear digital file naming conventions and folder structure before migration

Answer

Establishing naming and organizational conventions before migration ensures digital files are as accessible and organized as or better than the paper system.

Question 5

What does 'records retention schedule' refer to in office management?

Accepted Answer

A policy defining how long different types of documents must be kept before destruction

Answer

A records retention schedule is a compliance tool that specifies legally required or organizationally determined timeframes for keeping specific document types.

(EAC) Executive Assistant Certification Practice Test

(EAC) Executive Assistant Certification Practice Test

EAC Office Management & Organization 3