DSST Management 5

Question 1

Which organizational change strategy relies on persuasion and sharing information to gain employee commitment?

Accepted Answer

Rational-empirical strategy

Answer

The rational-empirical strategy assumes people will adopt change when presented with logical evidence and sound reasoning.

Question 2

Frederick Taylor's scientific management focused primarily on:

Accepted Answer

Maximizing efficiency through task analysis and standardization

Answer

Taylor's scientific management sought to improve productivity by systematically analyzing and standardizing work tasks.

Question 3

Which term describes the tendency for individuals to exert less effort when working in a group than when working alone?

Accepted Answer

Social loafing

Answer

Social loafing occurs when people reduce individual effort because responsibility is diffused across group members.

Question 4

A 'matrix organization' is characterized by:

Accepted Answer

Employees reporting to both a functional manager and a project manager simultaneously

Answer

Matrix structures create dual reporting relationships, combining functional expertise with project-focused coordination.

Question 5

In Fiedler's contingency model, leader effectiveness depends on matching the leader's style to situational:

Accepted Answer

Favorableness (degree of situational control)

Answer

Fiedler's model argues that effectiveness depends on whether the situation's favorableness matches the leader's task- or relationship-oriented style.

DSST - DANTES Subject Standardized Tests Practice Test