DGT Passenger Safety & Service 3

Question 1

What should a driver do if a passenger attempts to open an emergency exit without cause while the vehicle is moving?

Accepted Answer

Immediately stop the vehicle safely and address the situation

Answer

An emergency exit being opened while moving is a serious safety hazard requiring the driver to stop and intervene.

Question 2

Which of the following best describes the correct procedure for passenger boarding in adverse weather?

Accepted Answer

Ensure steps are clear of ice or water and assist passengers as needed

Answer

In adverse weather, drivers must check that steps are clear and offer assistance to reduce slip-and-fall risk during boarding.

Question 3

A visually impaired passenger needs to reach their destination. What is the driver's best practice?

Accepted Answer

Verbally announce the stop and, if needed, guide the passenger off safely

Answer

Drivers should verbally announce stops and offer direct assistance to visually impaired passengers to ensure safe disembarkation.

Question 4

How long should a driver wait at a stop for passengers with disabilities who need extra time to board?

Accepted Answer

A reasonable amount of time consistent with ADA or local accessibility requirements

Answer

Accessibility regulations require drivers to allow reasonable extra time for passengers with disabilities to board safely.

Question 5

What action should a driver take when a passenger reports a suspicious unattended bag on the vehicle?

Accepted Answer

Stop the vehicle safely, evacuate passengers, and contact authorities

Answer

An unattended suspicious bag is treated as a potential security threat requiring evacuation and emergency services.

(DGT) Directorate-General for Traffic Test Practice Test