CTS Skills and Project Management 4

Question 1

During an AV project, the client requests a significant scope change after the design phase is complete. What is the FIRST step a CTS should take?

Accepted Answer

Document the requested change and submit a formal change order

Answer

A formal change order documents scope changes and protects both parties by capturing cost, schedule, and technical impacts before work proceeds.

Question 2

Which project management document defines the roles, responsibilities, and reporting structure of all team members on an AV project?

Accepted Answer

Responsibility Assignment Matrix (RAM)

Answer

A Responsibility Assignment Matrix (RAM) maps project tasks to team members, clarifying who is responsible, accountable, consulted, and informed (RACI).

Question 3

A CTS is managing an AV installation and discovers that a critical piece of equipment has a 10-week lead time, but the project schedule allows only 6 weeks. This is best described as a:

Accepted Answer

Schedule risk

Answer

A schedule risk is an identified threat to the project timeline, such as long equipment lead times that exceed the planned schedule window.

Question 4

What is the primary purpose of a punch list in an AV project?

Accepted Answer

To document incomplete or deficient items that must be corrected before final acceptance

Answer

A punch list documents remaining deficiencies or incomplete items discovered during final walkthrough that must be resolved before the client accepts the project.

Question 5

When preparing a bid for an AV system, which cost category covers expenses such as project management time, travel, and coordination that are not directly tied to a single line item?

Accepted Answer

Overhead and indirect costs

Answer

Overhead and indirect costs include expenses like project management, travel, and administrative support that support the project but aren't directly attributable to specific deliverables.

(CTS) Certified Technology Specialist Practice Test

(CTS) Certified Technology Specialist Practice Test

CTS Skills and Project Management 4