CTL Team Building & Motivation 3

Question 1

Which of the following BEST describes the concept of psychological safety within a team?

Accepted Answer

Members believe they can speak up without fear of punishment or ridicule

Answer

Psychological safety, as defined by Amy Edmondson, is the shared belief that the team is safe for interpersonal risk-taking.

Question 2

When using Herzberg's Two-Factor Theory, which of the following is a MOTIVATOR (not a hygiene factor)?

Accepted Answer

Recognition for achievement

Answer

Recognition for achievement is a motivator that drives satisfaction; salary and security are hygiene factors that only prevent dissatisfaction.

Question 3

A team has reached the Performing stage. What is the leader's MOST appropriate role at this point?

Accepted Answer

Delegate heavily and focus on removing obstacles

Answer

At the Performing stage, the team is self-directing, so the leader's value comes from delegating and clearing barriers to performance.

Question 4

Which team role, as identified by Belbin, tends to be most focused on ensuring the team meets deadlines and completes tasks?

Accepted Answer

Completer-Finisher

Answer

The Completer-Finisher role focuses on quality and timely delivery, ensuring tasks are followed through to completion.

Question 5

A team leader wants to increase extrinsic motivation quickly for a short-term project. Which approach is MOST effective?

Accepted Answer

Offering a tangible reward tied directly to the project milestone

Answer

Tangible, milestone-linked rewards are a direct extrinsic motivator appropriate for short-term performance boosts.

(CTL) Certified Team Leader Practice Test