CTL Delegation & Empowerment 5

Question 1

Which factor MOST influences how much authority should be delegated to an employee?

Accepted Answer

The employee's demonstrated competence and reliability on similar tasks

Answer

The degree of authority delegated should be calibrated to the employee's proven competence and track record on comparable responsibilities.

Question 2

What is the MAIN risk of over-delegating to a single high-performing employee?

Accepted Answer

The employee may experience burnout and lose motivation

Answer

Concentrating delegated tasks on one top performer can overwhelm them, leading to burnout and decreased performance.

Question 3

A team leader wants to empower an employee who is competent but lacks self-confidence. Which leadership style is MOST appropriate?

Accepted Answer

Supporting — offer emotional support and collaborate on decisions

Answer

The supporting style addresses low confidence in a competent employee by providing encouragement, recognition, and collaborative decision-making.

Question 4

Which of the following BEST describes 'graduated delegation'?

Accepted Answer

Progressively increasing the scope and authority of tasks as the employee grows

Answer

Graduated delegation builds employee capability by incrementally expanding task complexity and authority as competence is demonstrated.

Question 5

When communicating a delegated assignment, a team leader should AVOID which of the following?

Accepted Answer

Specifying the method the employee must use to complete the work

Answer

Dictating the exact method removes employee autonomy and undermines empowerment; leaders should define outcomes, not prescribe the process.

(CTL) Certified Team Leader Practice Test