CTL Delegation & Empowerment 2

Question 1

When a team leader delegates a task but the employee lacks confidence to complete it, what is the BEST approach?

Accepted Answer

Provide coaching and incremental support while maintaining the delegation

Answer

Coaching and incremental support builds employee confidence while keeping the delegation intact and developing capability.

Question 2

Which delegation model uses four leadership styles matched to employee readiness levels?

Accepted Answer

Situational Leadership Model

Answer

The Situational Leadership Model (Hersey & Blanchard) matches four leadership styles (directing, coaching, supporting, delegating) to employee development levels.

Question 3

A team leader delegates a project but the employee continually brings every minor decision back to the leader. This is known as:

Accepted Answer

Reverse delegation

Answer

Reverse delegation (or 'monkey on the back') occurs when employees return delegated work back to the leader through constant interruptions or decision requests.

Question 4

What is the primary purpose of establishing checkpoints when delegating a long-term project?

Accepted Answer

To catch mistakes early and provide timely feedback

Answer

Checkpoints allow leaders to identify problems early and provide course-correcting feedback before issues become critical.

Question 5

Which of the following BEST distinguishes empowerment from simple task delegation?

Accepted Answer

Empowerment transfers decision-making authority along with responsibility

Answer

Empowerment goes beyond task assignment by granting employees genuine decision-making authority and ownership over outcomes.

(CTL) Certified Team Leader Practice Test

(CTL) Certified Team Leader Practice Test

CTL Delegation & Empowerment 2