CTL Decision Making & Problem Solving 4

Question 1

A team is stuck in analysis paralysis. The team leader should MOST likely:

Accepted Answer

Set a firm decision deadline and use available information

Answer

Setting a decision deadline prevents indefinite deferral and encourages the team to commit to the best available option within the timeframe.

Question 2

Which of the following BEST describes the role of assumptions in the problem-solving process?

Accepted Answer

Untested assumptions can lead the team to solve the wrong problem

Answer

Unchallenged assumptions may cause a team to misdefine the problem, resulting in wasted effort on an irrelevant solution.

Question 3

A team leader wants to evaluate how a proposed decision might play out over time. The BEST approach is to use:

Accepted Answer

Scenario planning

Answer

Scenario planning allows leaders to explore multiple possible futures and assess how a decision performs under different conditions.

Question 4

When a team leader delegates a decision to a team member, the leader should PRIMARILY ensure that the member has:

Accepted Answer

Clear authority, relevant information, and defined accountability

Answer

Effective delegation of a decision requires granting authority, providing necessary information, and establishing clear accountability for the outcome.

Question 5

The sunk cost fallacy in decision making refers to the tendency to:

Accepted Answer

Continue investing in a failing course of action because of past investment

Answer

The sunk cost fallacy causes decision-makers to let non-recoverable past costs influence future decisions rather than focusing on prospective value.

(CTL) Certified Team Leader Practice Test

(CTL) Certified Team Leader Practice Test

CTL Decision Making & Problem Solving 4