CTL Communication & Feedback 4

Question 1

A team leader is preparing a performance review for a consistently strong performer. The review should:

Accepted Answer

Balance recognition of achievements with stretch goals for continued development

Answer

Even top performers benefit from recognition paired with developmental stretch goals that sustain motivation and career growth.

Question 2

When a team leader gives feedback that is too vague, the most likely outcome is:

Accepted Answer

Team members are unable to identify what specific behaviors to change

Answer

Vague feedback fails to identify specific behaviors, leaving employees uncertain about what to change or maintain.

Question 3

A leader needs to communicate an unpopular organizational change to the team. The most effective approach is to:

Accepted Answer

Share the news transparently, explain the rationale, and open the floor for questions

Answer

Transparent communication with clear rationale and opportunity for dialogue builds trust even when the message is unwelcome.

Question 4

In a 360-degree feedback process, which group provides input on a leader's performance?

Accepted Answer

Direct reports, peers, supervisors, and sometimes external stakeholders

Answer

360-degree feedback gathers multi-source input from all directions in the organizational hierarchy to provide a comprehensive performance picture.

Question 5

A remote team leader notices that team members rarely contribute during video calls. To improve participation, the leader should:

Accepted Answer

Use structured turn-taking, direct questions, and smaller breakout groups

Answer

Structured participation techniques reduce social loafing and give quieter members clear opportunities to contribute in virtual settings.

(CTL) Certified Team Leader Practice Test