CTL Coaching & Employee Development 3

Question 1

An Individual Development Plan (IDP) should primarily be driven by:

Accepted Answer

The employee's own career goals aligned with organizational objectives

Answer

Effective IDPs balance the employee's aspirations with organizational needs, ensuring buy-in and relevance.

Question 2

Which feedback technique involves describing behavior, its impact, and asking the employee for their perspective?

Accepted Answer

The BID (Behavior-Impact-Discussion) approach

Answer

The BID approach structures feedback by naming the behavior, describing its impact, and opening a dialogue with the employee.

Question 3

When setting development goals with employees, the MOST important factor is:

Accepted Answer

Gaining genuine employee commitment to the goals

Answer

Without genuine commitment, development goals become compliance exercises rather than drivers of real growth.

Question 4

A team leader observes an employee performing a task incorrectly in real-time. The BEST immediate action is to:

Accepted Answer

Intervene immediately to prevent errors, then coach afterward

Answer

Immediate intervention prevents downstream errors, and a follow-up coaching conversation builds the employee's capability for the future.

Question 5

The 70-20-10 learning model suggests that most professional development occurs through:

Accepted Answer

On-the-job experience and challenging assignments

Answer

The 70-20-10 model holds that 70% of learning comes from on-the-job experiences, 20% from others, and 10% from formal training.

(CTL) Certified Team Leader Practice Test